There were lots of names across my research for vps hosting and wordpress hosting, like WpEngine, Hostwinds, Inmotion Hosting, DreamHost, etc, and i decided to buy vps hosting at Inmotion Hosting. Once i bought it, i began to transfer my blog from my old shared hosting at Hostgator to Inmotion Hosting, the transfer took about several hours to complete, they have a team which could helped you in transferring website or blog to their host for free, what a great service.
After few weeks using vps hosting at Inmotion Hosting, there were several issues that i had, like email client connection which could connect with my mac on OS Yosemite, the slow loading speed, hacked index.php issue on wordpress blog, and the worst is about the loss of my files and no backup that were available while they should have done the backup daily since their service says so. I tried to contact the live support chat to help me resolving my issues, but every time their support always suggest me to create a support ticket regarding the problems that i had, and the guy from the support ticket took hours sometimes a day to reply me not with the solution, but a question again, and made me to wait again for the solution, so you can imagine if you have traffic, and your website or blog is down for some hours or a day, you loss not only the potential revenue, but you loss people who might love and subscribing to your website or blog.
Last month, i have canceled, asking refund and compensation for my vps hosting account with Innmotion Hosting, the reasons are because i lost some of my website files which cause my website could not be opened, i contacted the live support chat, asking to resolve it, but they said that they have no solution, they suggest to restore, but then again they said that there were no backup available, while their vps hosting service offers daily backup. Like usual they suggest me to create support ticket, and the support email me with question again, while i have explained briefly the problems. It seem that they did not have the backup, and i had no idea why, but i have no patience again to wait after several problems with slow and unsatisfying solution, so i decided to cancel my account at Inmotion Hosting. The cancellation process were fast, and they said that they refund my money, but they did not give me any compensation for the website that had lost in their vps hosting without any backup, so i just lost my property, and they did not feel to have any responsible for that.
My message to all of you guys who also do have website and make money online, please choose carefully your web hosting company, sometimes review from other site can not be trusted, because they are might be paid by the company.